Customer Care

Returns & Warranty

We laugh at the competition and their lame excuses for why they can't accept returns. From the very beginning, Warrior has changed the game and the way it's played—why would we take a cheap-ass shortcut when it comes to customer service?

So here's how we dominate: buy it from our site and you can return it within thirty (30) days for any reason. Even the return shipping is free.

Warrior also offers equipment warranties on both our hockey and lacrosse products sold in the USA and Canada.

Apparel & Footwear Returns

FREE RETURNS

For FREE returns, simply stick the enclosed postage paid return label to the package and follow the drop off instructions on the back of the label. If you did not receive a return label, hit up Customer Care at 866.356.1369 and we’ll be happy to e-mail you one.

REFUNDS

Once your merchandise is received, we’ll credit your original form of payment. Please allow 5-10 business days after receipt of your package for processing. You must return it within 30 days to receive a refund. If you originally paid for your merchandise with a check or money order, allow 2-4 weeks for processing.

DEFECT OR DAMAGE

Warrior will replace all items damaged in transit and/or containing a manufacturer's defect. In this case, any shipping charges will be waived. To report a defect or damage and start the process, contact Customer Care immediately at our toll-free number, 866.356.1369.