Customer Care

Returns & Warranty

Warrior products are built for the battlefield. But sometimes even the toughest players can give in to the strain of the game. Review the warranty information here to see if your product is eligible for replacement.

Lacrosse Equipment

Warrior stands behind its heads and handles under stress of normal use for six months from the original date of purchase.

Warrior Warranty

  • Warrior will replace all heads unstrung unless the head was purchased strung within the 1st 30 days. Please remove any stringing on the head before sending back the product.
  • Proof of purchase is required for each return. Proof of purchase can be a receipt, cancelled check, credit card or bank statement, or anything else that clearly indicates the date of purchase. In addition, the purchase must be made through an authorized Warrior dealer.
  • Warrior Sports will replace the product with the exact product that is defective. If the product is no longer available, we will replace with a different color or upgrade you free of charge if we no longer carry that item.
  • Warrior does not warranty products that are given as part of a promotion (i.e. free stick for attending a camp). In addition, Aluminum handles are not under warranty.
  • The warranty on apparel, bags, and protective equipment is 30 (thirty) days from the original purchase date. Accessories carry no warranty (i.e. ministicks, pocket pounders, nets, etc.).
  • No returns will be accepted without a Return Authorization Number (see below).

Warrior Titanium Limited Warranty

  • If defective due to bending or breaking, a replacement will be made for attack and goalie length handles, within a period of 6 (six) months from date of purchase. The limited warranty is calculated from proof of purchase date to the date damaged shaft is received at Warrior prepaid. This warranty does not cover denting. Replacement handles will carry the duration of the warranty from the original purchase date, not from the replacement date. Titanium defense handles are not covered under this policy.

Warrior Titanium Limited Warranty

  • Please click here to see if your product falls under our warranty.
  • Fill out the Return Authorization form by clicking the button below.
  • Once we receive your return authorization request, we will evaluate your request.
  • If it meets the requirement of our policy we will then send you a return authorization number - RA number within 5 business days.
  • Please note: You MUST have a return authorization (RA number) before sending the defective product.
  • Once you have the RA number please follow the proper steps and procedures below.
    1. Write the return authorization number on the proof of purchase and place it inside the box with the product.
    2. Send it to:
      Warrior Lacrosse
      32125 Hollingsworth
      Warren MI 48092
      Attn: Return
      RA-(-------------)
  • If there are any problems with your request we at Warrior Lacrosse will call or send you an email.
  • If you are having problems filling out the return authorization form, please feel free to call Warrior Lacrosse customer service at 800-968-7845.
  • Be sure to clearly print the return authorization number on the outside of the package.
  • When returning heads make sure all heads are Unstrung.